Retail Trade
Shops, boutiques and general stores selling goods directly to the public from fixed premises.
Indicative fee
From Rs 1,500 / yr
Processing time
~15 working days
Validity
1 year, renewable
Decided by
Licensing Committee
Who needs it
- Grocery and general stores (boutiques)
- Hardware, clothing, phone and electronics shops
- Pharmacies and stationery shops (additional approvals apply)
- Home-based shops with a dedicated selling area
Selling alcohol or using scales? You will also need a Liquor Licence, and weighing instruments must be verified by the Legal Metrology Unit. Use the Licence Finder.
Required documents
Upload clear scans or photos (PDF, JPG or PNG, up to 10 MB each).
- National Identity CardOf the applicant, or of every director for a company.
- Business Registration CardIssued by the Companies Division.
- Proof of premisesLease agreement, title deed or owner's written consent.
- Site plan or location sketchShowing the premises and access road.
- Building & Land Use PermitOr evidence that an application has been made.
- Fire safety certificateRequired for premises above 100 m².
How it is processed
Your application follows the four official stages. You can follow each one in real time.
1. Application
Submit online with documents.
2. Policy Concurrence
Checked against policy.
3. Clearance
Agency clearances.
4. Approval
Committee decision.
Frequently asked
I am moving my shop. Do I need a new licence?
A change of premises must be approved. Submit a Change of premises application from your account, with proof of the new premises.
Can I start trading while my application is being processed?
No. You may only start trading once the Licensing Committee has approved your application and the trade fee has been paid.
How do I renew?
Renewals open online every October for the following year. Sign in to My account and choose Renew.
What if my application is refused?
You receive a written decision with the reasons. You may correct the issues and apply again, or ask the office for guidance.